Where people find the idea of resolving independently with their neighbours difficult, Mediation is another option. The ‘Mediation’ tab in the main menu offers an overview of how and the principles by which we work.

Mediation is essentially ‘working things out by talking things through’. It is about people coming together for an open, honest discussion, working together to find solutions to resolve a disagreement.

A mediator’s job is to help people have this conversation, to give it the best chance of resolving.

A mediator has two main aims: To ensure people say the things they need to say – that there is understanding of one another’s situations, perspectives and needs; and with these understandings, to help people explore options and find agreement that will help make it easier to live next to one another.

Our Neighbourhood Mediation leaflet – Click here – introduces Neighbourhood Mediation and its benefits.