Our Feedback Policy ensures a first-class service responsive to your views, underpinned by our core values of teamwork, transparency, impartiality, client collaboration, and resource efficiency. We are committed to facilitating feedback and using it for continuous service improvement. We pledge to resolve complaints swiftly, effectively, and fairly, aiming for a fair and appropriate resolution. Communication will be open, responsive, and avoid unnecessary formality. All correspondence will use clear, plain English, supported by decisive action. We are dedicated to fair customer treatment, embracing equality and diversity in our practices.
The process
To review our full policy please Click here
Email to – info@communityaccord.com
Call our office on 01274 223313. Please leave a brief message and contact details or ask to speak directly to Patricia Heppenstall.
Write to us at : Community Accord , Unit 41 Carlisle Business Centre Carlisle Road. Bradford BD8 8BD
We will acknowledge receipt of your contact within 3 working days.
